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PRIVACY STATEMENT
At Cigar5Packs, we value the trust of our customers. To earn your trust, we respect your privacy in handling personally-identifiable information relating to you and your transactions with us, on our Cigar5Packs.com® Internet web site operated in the United States. This Privacy Statement describes the personally identifiable information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it.
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What personally identifiable information does Cigar5Packs request?
What about web site “cookies”?
How does Cigar5Packs use personally identifiable information about me?
With whom might Cigar5Packs share personally identifiable information about me?
Does Cigar5Packs conduct special programs that use personally identifiable information?
How can I limit the use and sharing of personally identifiable information about me?
How can I access or update information about myself?
How is my personally identifiable information protected?
How may I contact Cigar5Packs?
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What personally identifiable information does Cigar5Packs request?
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We collect personally identifiable information that you voluntarily provide to us when you register on the site, complete an application, request a catalog, place an order, enroll in a promotional or rewards program, give us a telephone call or send us a letter or e-mail. This personally identifiable information may include your name, mailing address, e-mail address, telephone number, fax number, credit card number and expiration date, and other optional demographic information.
You may browse our web site without supplying any personally identifiable information, but we will need to collect personally identifiable information to process your orders or to send you offers or information that you request.
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What about web site “cookies”?
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In order to use our web site, your computer must accept the use of cookies, which are small data files that are stored on your computer’s hard drive. Cookies do not contain personally-identifying information and do not give us control over your computer. The information that we store in cookies is used to track your activity at our web site and to access your individualized settings (such as your online shopping cart) to make your visit more convenient and to make it unnecessary for you to re-enter this information when you make return visits to our site. We also use cookie data when you have expressly requested to use our “autologin” feature, which automatically accesses user ID and password information in order to automatically log you into the site.
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How does Cigar5Packs use personally identifiable information about me?
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The personally identifiable information that you voluntarily provide to us will be used to process your orders, and may be used to identify you within our systems. We may use your email address to contact you if we have questions about your order. We may also use your email address to notify you about new services or special promotional programs, or send you offers or information.
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With whom might Cigar5Packs share personally identifiable information about me?
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We will not disclose personally-identifiable information about you to others except as disclosed in this Privacy Statement.
We may share personally identifiable information with law enforcement or other entities as required by law or as we reasonably determine to be necessary to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud, or to enforce our web site terms of use. Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our businesses.
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Does Cigar5Packs conduct special programs that use personally identifiable information?
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We occasionally conduct surveys, contests, or other promotional programs that involve the collection of personally-identifiable information, and we may send promotional emails to such participants from time to time. Participation in these programs is completely voluntary, so that you have a choice whether to disclose the requested information without limiting your ability to place orders for products and services. Information requested may include contact information (such as name and shipping address), and demographic information (such as gender, zip code, or age). Contact information will be used to notify participants of the outcome of such promotions. Survey information may be used or disclosed for purposes of monitoring or improving the performance of our retail, catalog, or web site operations.
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How can I limit the use and sharing of personally identifiable information about me?
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You may decline to receive promotional e-mail from us. Every promotional e-mail we send contains instructions and an Internet link to opt out of future e-mail promotions. You may also opt out of promotional e-mails by sending an e-mail request to support@Cigar5Packs.com or by calling us toll-free at 1-800-640-4006.
This Privacy Statement was posted on September 27, 2003. We reserve the right to change our data practices from time to time. The current Privacy Statement will always be posted online at http://www.Cigar5Packs.com. If we revise our Privacy Statement, you may decline to permit us to use your personally identifiable information under the new policy by notifying us as described above.
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How can I access or update information about myself?
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It is important that our databases are accurate and up-to-date. To access and make appropriate changes or deletions to information relating to your use of our web site, select “Login” and then “Change Your Profile” at http://www.Cigar5Packs.com.
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How is my personally identifiable information protected?
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We have implemented numerous safeguards to reasonably and adequately protect personally-identifiable information.
Our databases are protected by physical, technical, and procedural measures that restrict information access to authorized persons in accordance with this Privacy Statement. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
When personally-identifiable information is collected through our web site, the transmission is encrypted using industry-standard Secure Socket Layer (“SSL”) technology and sensitive information such as credit card numbers or account information is encrypted for further protection. Our web site is a “Secure Site” recognized by Geotrust, a leading computer network security company.
You also play a valuable part in security. Your password to access our web site should never be shared with anyone and should be changed frequently. After you have finished using our site, you should log out and exit your browser to prevent unauthorized users from returning to your online Cigar5Packs account.
If you believe that someone has improperly used personally identifiable information about you or has made purchases that you did not authorize, please contact us immediately in one of ways provided below.
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How may I contact Cigar5Packs?
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If you have any questions about our handling of personally-identifiable information, please contact us at support@Cigar5Packs.com. Alternatively, you may call us toll-free at 1-800-640-4006, fax us at 1-775-825-4559, or write to us at Cigar5Packs Direct marketing Services, 4824 Longley Lane, Reno, NV 89502.
Copyright © 2003-2007 Cigar5Packs, Inc. All rights reserved.
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